01Information we collect
When you submit an assessment or contact request, we may collect your name, company, industry, location, website, contact details, lead volume, CRM, current response and appointment processes, and the result you want. We may also collect ordinary technical data such as device, browser, referral source, and site interactions through configured analytics.
02How we use information
We use submitted information to respond to requests, evaluate fit, prepare demonstrations or proposals, provide requested services, improve our systems, maintain security, and meet legal obligations. We do not sell personal information.
03Communications and consent
Where you separately opt in, Necessary Works may contact you at the number provided. Non-marketing messages may concern your inquiry, appointments, and service updates. Marketing messages may concern services, guides, and offers only where the applicable marketing consent exists. These choices are optional, unchecked by default, and not a condition of purchase. Message frequency varies; message and data rates may apply. Reply STOP to end texts and HELP for help. Carriers are not liable for delayed or undelivered messages.
04Service providers, mobile information, and retention
Information may be processed by vendors that support hosting, CRM, communications, scheduling, analytics, and security under appropriate arrangements. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services, such as customer service, is permitted. Text-message originator opt-in data and consent will not be shared with third parties for their marketing. We retain information only as long as reasonably needed for the purpose collected, contractual obligations, dispute resolution, security, and legal requirements.
05Choices and contact
You may request access, correction, or deletion where applicable, and you may opt out of marketing communications at any time. Submit a request through the contact page and identify it as a privacy request so it can be routed appropriately. Rights and response requirements vary by location.
06Policy scope and updates
This policy applies to the Necessary Works website and inquiry process. Service engagements may include additional notices or agreements based on the system, communications channels, and jurisdictions involved. We may update this policy as the business or applicable requirements change.